Get a $1,250 Fuel Card from Freightliner Custom Chassis

RV_4Freightliner Custom Chassis Corporation (FCCC) is now giving a $1,250 fuel card with any new purchase of a qualifying motorhome built on a Freightliner chassis from dealers in the United States and Canada.  This exclusive, temporary offer is designed to help motorhome and RV enthusiasts pursue a road trip of a lifetime, even in a sluggish economy.

Here’s the details:

Take your next road trip on Freightliner.  Between now and Dec. 31, 2009, motor home enthusiasts can kick off their road trip of a lifetime by receiving a $1,250 fuel card with the purchase of any qualifying motor home built on a Freightliner chassis from dealers in the United States and Canada. For more details about this offer, and to learn which RV manufacturers offer vehicles built on Freightliner chassis, visit

Happy Camping!!
Cindy Spencer  🙂

Fleetwood Enterprises, Inc. Reborn as Fleetwood RV, Inc.

fleetwoodrvlogoSome of you may know that in July 2009, American Industrial Partners Capital Fund IV LP (AIP) acquired certain motorized RV business assets from Fleetwood Enterprises, Inc.  The following day, in partnership with AIP, they launched Fleetwood RV, Inc., which is jointly run by CEO Chuck Wilkinson and another Senior Manager.

Fleetwood RV, Inc. is located in Decatur, Indiana and continues to produce their motor home brands including:

Diesel Motor Homes

  • Revolution LE
  • Excursion
  • Providence
  • Discovery
  • Expedition
  • Bounder Diesel

Gas Motor Homes

  • Pace Arrow
  • Southwind
  • Bounder
  • Terra LX
  • Fiesta LX
  • Terra
  • Fiesta
  • Bounder Classic

Class C Motor Homes

  • Icon
  • Pulse
  • Jamboree
  • Tioga
  • Jamboree Sport
  • Tioga Ranger

American Coach Motor Homes

  • American Allegiance
  • American Tradition
  • American Eagle
  • American Heritage

We have over 1,200 new and pre-owned Fleetwood RVs listed on  CLICK HERE to review them.

You can check out Fleetwood RVs website here:

Cindy Spencer  🙂 Now Accepting an Inventory Feed from eDealerDesign


Is your website hosted by or are you using their Inventory Management tool to maintain your online RV listings?  If so, we have great news!! now accepts an Inventory feed from eDealerDesign. 
It’s setup to send us an update each night, so any changes you make to your inventory will display on and the applicable 60 mfg / model specific websites we host within 24 hours.

If you have another inventory service supporting your website and would like to see if we can import your inventory from them, let me know.

Cindy Spencer 🙂

SmarterStats: Which Reports to Keep an Eye On


With 95 standard reports and a wide variety of custom reports that you have the capability of creating in SmarterStats, it’s hard to tell which are the most important to keep an eye on.  Most people really only need to keep track of 3 or 4 reports including:

  1. Monthly Visitors
  2. Visit Length
  3. Referring Sites
  4. Top Pages

Your first step is to login to SmarterStats (if you need the URL, let me know).
If this is your first time logging in, you will be asked to setup a couple of preferences for your dashboard.
On the dashboard, you will find a Views and Visits chart, Bandwidth Usage Graph, Top Pages list, Top Referrers list, Search Engines chart and Top Search Phrases list.  These items will display typically an overview of your last 7 days unless you selected otherwise in the preferences.


Now let’s navigate to the Monthly Visitors report.

On the left side of the page, click on the (+) next to Visitors, click on Monthly Visitors in the menu that appears below it.  It will most likely show you the past 7 days again here, so in order to change that click on the “Show Date Ranges” link at the top right below the calendar.  Click on the calendar icon to the right of the start field, select the day, do the same for the end date and then click the Get Report button.  If you need to go back to another month, there are icons at the top for that.  You will see colums for Visits, Unique Visitors, New Visitors and Return Visitors.

  • Visits:  represents the total number of times people have visited your website.
  • Unique Visitors:  represents any number of visits from the same computer.
  • New Visitors:  represents a visit by a computer that has not yet been to the website in the time period of the report.
  • Return Visitors:  counted when a computer that has already been to the website before returns.  In order to see this data, you must select a date range of at least 2 months.

Now let’s check out the Visit Length report.

Over on the left side in the Visitors menu your going to click on Monthly Visit Length to view this report.  Your data show will be for your latest selected date range, so that may or may not need to be adjusted.  You will see two columns on the report; Visits and Visit Length.  I like to pull at least the last 90 – 180 days so I can see the trend on this report.

  • Visit Length:  the number of seconds that a visit lasts on average for the date range.

Moving on to the Referring Sites report.

Click on the (+) next to Referrals, click on Referring Sites in the menu that appears below it.  Once again you will need to check the date range at the top and adjust as necessary.  You will see columns for Rank, Host and Visits.  This particular report includes search engines and individual websites.  If you want to see the referals from just the search engines you would click on the (+) next to Search Engines on the left and click the Engine Breakdown link.

  • Host:  the website from which visitors to your website came from.  A value of “no referrer” represents a visitor typing your website address directly into their browser, using a bookmark or following a link from an email message.

The final report you will want to check out is the Top Pages report.

Click on the (+) next to Files, click on Pages in the menu that appears below it.  As with the others you will need to check the date range and adjust if needed.  You will see columns for Page, Page Views, Visits and Bandwidth.  For most of you the first item will simply have “/”, which is simply your websites homepage.

  • Page:  a website generally contains a collection of different pages that are accessible and viewable via a web browser.  SmarterStats considers the following extensions to be pages:  .ASP, .ASPX, .CFC, .CFM, .CFMX, .CFML, .CGI, .HTM, .HTML, .IDA, .IDC, .JHTM, .JHTML, .JSP, .JWS, .MHT, .MHTML, .MV, .PHP, .PHP3, .PHTM, .PHTML, .PL, .SHTM, .SHTML, .STM, .WML, .XDL, .XHTML and .XML.
  • Page Views:  a successful request for a file on your website that is considered to be a page.  Views generated as a result of an error are kept separate.
  • Bandwidth:  the total number of kilobytes that were sent to people visiting your website.

For all of these reports, if you want to see more data, change the chart type used, apply filters, etc., you can use the drop-down menus on the right side below the calendar.  Remember to click the Get Report button if you change any of these items to generate new data based on your criteria here.

You should receive an email on the 1st of each month with a rundown of your website statistics from the previous month.  If you are not getting that email, please let me know ASAP so I can get that resolved for you.

Cindy Spencer  🙂

RVDA Chairman of the Board for 2009-2010: Debbie Brunoforte


Debbie Brunoforte of Little Dealer, Little Prices in Mesa, AZ, is the Chairman of the Board of RVDA – The National RV Dealers Association for 2009 – 2010.  Brunoforte became RVDA’s top volunteer leader on October 8, at the association’s Annual Meeting, held in conjunction with the RV Dealers International Convention/Expo in Las Vegas, NV.  Brunoforte previously served on the association’s Executive Committee as First Vice Chairman.   She was chairman of the Replacement Parts Availability Task Force for the industry’s Committee on Excellence in 2007 and 2008.

“I think it’s time to put aside the doom and gloom and look to a brighter future,” Brunoforte told the RVDA membership. “Restrictive financing and other limiting factors will be challenges for some time, and yet, there are reasons to be optimistic,” she said.   Brunoforte cited improving economic indicators including the stock market and housing as reasons for an uptick for the RV industry.

Other members of the RVDA Board of Directors for 2009-2010 are:  First Vice Chairman – Tim O’Brien, Circle K RV’s, Inc., Lapeer, MI;  Second Vice Chairman – Andy Heck, Alpin Haus, Amsterdam, NY;  Treasurer – Mick Ferkey, Greeneway, Inc., Wisconsin Rapids, WI;  Secretary – Jeff Hirsch, Campers Inn of Kingston, Kingston, NH;  and Directors Bob Been, Affinity RV Service Sales & Rentals, Prescott, AZ;  Tadd Jenkins, Bish’s RV Super Center, Idaho Falls, ID;  Steve Plemmons, Bill Plemmons RV World, Rural Hall, NC; and  Bill White, United RV Center, Fort Worth, TX.

Also serving on the RVDA Board of Directors are:  Past Chairman – Larry Troutt, Topper’s Camping Center, Waller, TX;  RVDA Education Foundation Chairman – Rick Horsey, Parkview RV Center, Smyrna, DE;  RV Assistance Corp. (RVAC) Chairman – Tom Stinnett of Tom Stinnett RV Freedom Center, Clarksville, IN;  and RV Rental Association (RVRA) Chairman – Bert Alanko, MBA Insurance, Scottsdale, AZ.  RVDA President Mike Molino also serves as a non-voting member.

RVDA, the National RV Dealers Association, is the national association representing RV retailers.  The association’s members include RV dealers, RV rental operators, and RV AfterMarket sales and service locations.  To learn more about the RVDA, visit their website: